GoCatalunya.com's service is free of charge. We take no payment from your card and do not charge you any booking fees, administration fees, or cancellation fees.
On making a reservation, you shall pay a non-refundable deposit (being a fixed percentage -- USUALLY 10% or 15% -- of the total value of your reservation) together with a flat reservation fee (USUALLY USD$2.00 per reservation). You will be responsible to the accommodation provider for payment of the balance of the cost of the accommodation booked by you together with the payment of charges for any additional services subsequently contracted for with the accommodation provider and, where applicable, payment of the accommodation provider's service charges and taxes pursuant to the terms and conditions of trade applied by such accommodation provider.
1. We facilitate confirmed bookings for certain travel services including accommodation. We do not provide, own or run any travel services ourselves and in particular we do not provide, own or run any accommodation.
2. You may cancel your booking up to twenty-four hours before arrival. Please do so directly with the relevant travel services provider.
3. DEPOSITS ARE NON REFUNDABLE.
4. In the event of a no-show without cancellation, the travel services provider has the right to charge your credit card for the first night's stay where you have booked accommodation with such service provider, or for the full price of the tour or other non-accommodation travel service in accordance with the travel service provider's terms and conditions.
5. Every effort is made to ensure the travel services provider processes your bookings correctly.
6. Your contract is with the travel services provider, not Hostelworld.com. It is the travel services provider's responsibility to provide you with the travel services.
7. In the highly unlikely event of a problem arising, our liability to you, if any, is limited to the deposit and that reservation fee you paid.
8. Ratings shown on the website are the opinion of people who have booked and availed of the relevant travel services or have stayed in the relevant accommodation. We take no responsibility for the such opinions.
Over 250,000 people every month make bookings through this service. It works!
Have a great trip
Please don't hesitate to contact us if you have any further questions. GoCatalunya.com wishes you a pleasant trip and hope to see you again soon.